Test Results: How to Stop Google Re-Writing Your Title Tags in the SERPs

TLDR; Experiments show that adding square brackets to the title tag and/or turning H1/H2 headings into questions will break Google’s tendency to put something other than your title tag in the SERP links.

Starting in about August of this year, us SEOs were shocked to discover that Google was rewriting the title links in the SERPs. For a long time it had just been assumed that the title tag was more or less sacrosanct. The title tag was the jewel of onpage optimization! But now Google grabbed heading elements from the page text and displayed them to users as if that’s what the SEOs had intended.

Of course we’re all a bit miffed about this.

We wanted to know the extent of the issue, so we asked one of our analysts, Erica, to do a survey of the SERPs, to see how this change affected our clients. And yes, a large portion of the SERP title links now showed something different, such as an H1. But while going down the list of clients, Erica noticed that titles which had non-standard characters bracketing the brand names, were more likely to display as written.

You may recall that a number of years ago (around 2013), another incident where Google did what it wanted with our title tags. Google began displaying brand names to the left of the SERP titles, connected with a colon. So instead of
Austin SEO Company | TastyPlacement
what showed in the SERPs was
TastyPlacement: Austin SEO Company

SERP title pivot

Brand name pivot in the wild

We assumed at the time this was because Google was tired of seeing title tags in the SERPS in the format of:
{keyword}{keyword}|{brand name}
It was fairly logical to us that if all the sites which ranked for a term had essentially the same title as the term itself, then the main point of uniqueness would be the brand name. So of course Google would try to make that more prominent. We called the SERP title rewrite, “the pivot.”

We had the bright idea at the time that we could confound the algorithm which made the pivot by surrounding the brand name with non-standard characters, in our case, left and right square brackets:
Austin SEO Company [TastyPlacement]
This worked 100% of the time, putting the titles on the SERPs pages as we wrote them. It looked snazzy to boot, and had no effect on the site rankings. Another welcome side effect is that it took up slightly less pixel real estate than that old standby the pipe character surrounded by two spaces.

But did the brackets have an effect on the title-rewrite phenomenon? What exactly was going on? And could we use scientific reasoning to test it all?

As it happens, we had the perfect testing subject in Client X. This client had above the fold rankings in dozens of locations around the country, delivered by a couple dozen very similar landing pages with very similar title tags. So first step, see what actually had happened to these pages in the SERPs.

September 20: Initial Conditions

    • Out of twenty-some local landing pages, only two retained the same title tag that we had originally wrote.
    • Twelve of the SERP titles were the same as the title tag, but were missing the brand name. These brand names were connected to the rest of the title tag with pipes, and the scuttlebutt is Google particularly hates these pipes when they do the rewrites. We’ll call what happened to these twelve pages: “Brand drops.”
brand name dropped from SERP title

A brand drop title in the wild

    • 8 of the SERP titles came from a heading element onpage, mostly H2s (H1s were in the slider, but H2s were right above the text, which may be why they were preferred). We’ll call this type of rewrite: “Heading-type.”

Heading-type in the wild

  • And one particular page, the black sheep of the bunch, had a brand drop title, with an extra keyword added from someplace mysterious.

Curiously, some of the headers titles had the brand name appended to the end with a hyphen, as if Google believed that some of these virtually identical pages required a brand declaration, and some did not. Almost seems to contradict what the pivot has been doing since 2013, no?

For the experiment, we put square brackets around the brand names in a randomly selected half of the <title> elements. We’re all scientists here, are we not? Control groups are our bread and butter.

We waited a month for the full indexing to take effect, and you’ll never believe the results! Well, you might.

Results of Brand-name Bracket Experiment

Of the control group, nothing much changed. If they had a brand drop, it was still a brand drop. If it was a heading-type, it stayed like that. One of the control group pages mutated from a heading SERP title to a brand drop, but otherwise the control group stayed remarkably the same for a couple of months.

In the experimental group, some shit went down.

  • 4 Brand drops turned into heading-types
  • 3 Heading-types stayed as heading-types
  • 1 What had been originally a correctly reproduced title tag, updated to the new title tag
  • 3 Brand drops turned into accurately reproduced title tags
  • 1 The aforementioned black sheep page correctly displayed its title tag, but then Google tacked a second brand name onto the end. Basically in every way Google made this title worse

For this first round, we came to the conclusion that the brand name square-brackets don’t affect the heading-type of SERP titles. However, they do have an effect on the brand drops. About half the time it will fix the SERP titles and show them as-is, and half the time it will give you the heading-type titles instead. Perhaps this is because Google’s title rewrite algorithm is essentially random? But that’s just speculation.

That’s when we had an idea for round two of the experiment. Clearly the heading-types were the real problem. What if we changed the headings onpage to questions? Like that last sentence? We were going on the assumption that Google wouldn’t care to have rhetorical statements and aggressive ad copy tricks polluting the SERPs.

Esti re-wrote about half of the heading-type H2s so that they formed questions, roughly in this format:
Are you looking for the best {keyword} in {region}?
After we questionized (yes, this is a word) the headings, we only waited about ten days for the pages to re-index.

Results of Question-type Headings

In the control group, all four SERP titles remained unchanged. But once again we saw action with the experimental group:

  • 3 Titles suddenly displaying correctly
  • 1 Still showing old heading
  • 1 Showing new “questionized” heading

Conclusion of Heading Questionizing

Turning your primary headers into questions isn’t foolproof, but it is very likely to dissuade Google from hiding your title tag. Better than even odds in your favor! There’s probably other tactics which will be able to confound the algorithm Google is using for this. You could use brackets, colons, tildas, or other a-typical characters in the headings. I bet some well-placed emojis will kick your headings off the SERPs.

Our speculation is that the real purpose of this title re-writing is to prevent homogeneity in SERP results. Consider how many sites which rank on the first page for “Austin SEO” have “Austin SEO” as the first two words of their title tags. Nearly all! By mixing up the sources of the SERP titles, Google is breaking up the visual impact for the user and making it easier to differentiate the results. Which may be good for the user, but maybe not for the SEOs who put a lot of time and effort into writing the title tags and controlling that messaging.

Have you seen this SERP title rewriting in the wild? Have you tried any techniques to mitigate the effects? We’d love to know about it! Leave us a comment below!

Study Authors:

Matthew Bey, Estibaliz Sanchez, Erica Mancha

Social Media Case Study: Hundreds of New Customers From Core Facebook Campaign

Multi-City Awareness Campaign Yields a Flood of New Customers

Our client is an installer of kitchen & bathroom cabinets for remodels and new construction, and operates in multiple cities. Our challenge getting new residential customers comes down to simply competing for their attention: most folks already have cabinets, and even if their existing cabinets are Grandma’s avocado green cabinets with rococo knobs, if the cabinets are working fine, customers might tend to leave well enough alone.

How to Target Customers in Social Media

Social media management is all about the targeting.

95% of social media campaigns that fail do so because the targeting is set wrong.  Now remember, the targeting you set at the commencement of a campaign is not necessarily the targeting that will yield otherworldly results–you need to test and optimize as you go.  In this case, our initial targeting (which we tweaked over time) targeted a mix of the the following customers:

  • Remarketing website visitors in a radius around the service area. But keep in mind, that this is real “reach”, it’s effective, yes, but you aren’t connecting with anyone new. It also winds up taking up only about 5% of the total ad spend, so it’s a smaller component of the overall budget.
  • Industry professionals and homeowners who matched interests such as Countertops (this is an actual interest available in Facebook and did quite well), HGTV, Dwell magazine, and about 60 others.
  • We also experimented with some Facebook lookalike audiences (ready-made audiences that Facebook’s systems create). Results with this selection were mixed.

How to Approach Facebook Ad Types Like a Pro

Our next decision was what type of ad to leverage for our Facebook ad campaign. Remember, the campaign strategy dictates the ad type–don’t misstep here, or you campaign might flop. We like Video Ads because they just develop such strong engagement, but there wasn’t a production budget for shooting and editing, and we wanted to get started more quickly. A Boosted Post didn’t seem right either (and almost never is a good choice, it’s marketing without a rudder). We didn’t like the fit with Page Like Ads either, they only give you Facebook followers, our strategy was to get clicks to the client’s website where we had highly developed landing pages already delivering high conversion rates. Then we turned to Carousel Ads, shown here in a final format:

Why did we like the idea of carousel ads? A few reasons. First, kitchens are all about drama, so we wanted to show off a nice gallery of the pro photography the client had developed. Second, we were able to show a variety of styles–this is key here because some folks aren’t going to like every style. With a variety of styles, we have a better chance of really connecting with a potential customer. That is the key: think about your campaign goals and how the ad type fits to that strategy.

TastyPlacement Assemble! Running the Ads and Our Results

We of course set up our UTM Codes, so when our ads are clicked in Facebook, our Google Analytics can track the clicks perfectly. The click-through URLs looks something like:

https://clientsite.com?utm_source=fb&utm_medium=cpc&utm_campaign=austin_spring&utm_content=carousel_2

So, with our ads tagged with Source/Medium set to fb/cpc, we are able to clearly segment out our source and gauge performance. Another important element is that we have goal tracking established. In this case, we measure when a new customer dials in or fills out our website form. This chart below shows 637 new customer inquiries we tracked from our Facebook ad campaign.

Facebook Conversions

Keep in mind, the price of the cabinet install service we are promoting is routinely around 10 thousand dollars, so these customers are pure gold.

Final Thoughts

There is something notable about this case study–it was a successful campaign because it followed a simple series of steps, but by no means did it require any massive effort.

 

 

 

 

 

SEO Case Study: We Beat Lowes, Then We Beat Home Depot

Let’s Use SEO to Sell Replacement Windows Online

We love our client Window e-Store and they love us back. That’s because for over 5 years, our search engine optimization (SEO) has yielded 1st, 2nd, and 3rd place rankings for a large number of phrases related to replacement windows.

Window e-Store sells replacement windows that they manufacture direct to the public:

But Lowes and Home Depot Want to Sell Replacement Windows Direct to Consumers, DIY’ers, and Small Contractors Too

Home Depot is a formidable competitor in search rankings for any terms related to home improvement. Yet, we have consistently beaten Home Depot on behalf of Window e-Store leveraging our search engine optimization skills.

Here’s a sample query, taken on March 31, 2019 for “replacement windows online” the listings above Window e-Store are paid Google Ads listings–those positions cost money. You’ll note that Home Depot is attempting to rank for this phrase, but our clients is beating them out. Lowes has fallen even farther behind, although they were competitive in prior years:

 

Let’s Take a Look at Some More Terms–How Are We Doing?

This table below shows ranking positions for all sorts of search phrases. These are high-value, high-volume terms.

 

 

 

SEO Case Study: Total Domination in Houston for Medical Provider

Orthodontics in Major US Market (Houston) 38 Terms on Google’s Front Page [with Maps!]

This image shows a recent report we’ve generated for our Orthodontic client in Houston–and we only take one client in any market. Our client enjoys 12 terms at the top of Google Maps, 17 terms in the top 3 positions, and 29 terms in the top 10. The green numbers you see in the report are rises in rankings reported in the monthly period covered by this report.

seo-ranking-report

Some important factors to consider from the above table:

  • These results are for premium, high-volume search queries with the high-value, high-competition, principal terms “orthodontist” and “Houston” in the query. It is far less impressive for a case study to show low-competition, low-volume terms.
  • The red marker on the ranking table above indicates a position in the highly desirable Google Maps Block, which generates tremendous user activity. We have a dedicated local team that specializes in Maps placement.

A PPC Case Study of Awesome Excellence

How we tripled a client’s PPC conversion rate in 6 weeks, and lowered Google Adwords cost-per-conversion by 63.22%

We love conversion rate optimization and cost-per-conversion optimization. This is the heart of the matter–it sits at the core of what any advertising campaign should look towards. This case study will show how we did the following for one of our client campaigns with sound analysis and swift and informed action:

  • We created at least $5,000 of net benefit by our calculation (it may actually be more depending the client’s net profit)
  • We increased the client’s conversion rate by 3 times: The conversion rate increased from 1.49% to 4.49%.
  • We lowered the client’s overall ad spend while increasing conversions: Total Adwords monthly spend went from $11,592.28 to $7,301.72
  • Overall monthly conversions went from 147 to 254
  • We lowered the client’s cost of converting website visitors by well more than half: The Adwords cost per conversions went from $78.18 to $28.75

Here’s the teaser

Here’s the teaser: massive, immediate gains in conversion rate on Google Adwords immediately following our conversion rate optimization. Note that the gains were immediate, but grew incrementally throughout the month, and also remained sustainable.

PPC-case-study-overview

Ok, so now let’s move on to how we got there.

 

Step 1: Adwords campaign analysis with Google Analytics

So, we started with an analysis of the campaign performance from a conversion rate standpoint. We saw a ho-hum performance here, with a 2.2% conversion rate:

PPC-case-study-start

Step 2: Brainstorm ideas on how to improve conversion rate; where are the buyers?

The client sells a self-help course of a personal nature (we don’t want to say more than that) and so we brainstormed ideas on where the higher conversion rates are. There are always higher conversion rates somewhere: on improved landing pages, during particular times of day, in various cities and regions, by particular keywords and groups of keywords, by device, etc. The list of available optimization pathways truly is endless.

The short end of the story is that we keyed in on time of day for this particular client. Because the product is of a personal nature, we thought that customers might only purchase/sign up when they were in the privacy of their own home–and that meant outside of work hours.

Step 3: We find the gusher: Massive conversion rate opportunity

Our instincts were correct: time of day was the great divider between tire-kickers and serious shoppers. We customized Google Analytics’ Adwords Hour of the Day report to gauge user behavior throughout a 24 hour cycle, and sorted by conversion rate. The report, shown below, shows a conversion rate variance of nine times throughout the course of a 24-hour period. The prior PPC managers had spent the client’s budget uniformly throughout the day, so we had plenty of data to work with.

Remember, the client sells a personal self-help product, and sure enough, the high-converting hours were the evening like 11pm, and definitely not in the afternoon at 2pm and 11am, for example. But the data tells the tale:

PPC-case-study-gusher

Step 4: Turning data into action

The next step was easy; the work was really already done. We simply needed to direct Adwords spend into the high-converting hours [it’s called dayparting and it worked on Madison Avenue, and it works with digital marketing as well, see our article on Moz.com about another success]. At the campaign level, we used Adwords Ad Schedule feature to up the spend in our high-converting hours and reduce/eliminate spend in low-converting hours. We actually got a little push-back from the client who was afraid of losing traffic, but we persisted and pushed through the change.

There were a few other changes we made to landing page routing and some proprietary tricks we know, but the main essence is described here.

Final Results:

The final results show a tremendous success:

PPC-case-study-final

Some highlights from the end result:

  • Note that Sessions went down, from 9861 to 5652, but who cares? Despite lower website visits, the corresponding conversion rate still went up…
  • Conversions increased from 147 to 254, despite the drop in Sessions.
  • The lower number of Sessions was a direct results of a lower Ad Spend, in this case from about $11.5k to $7.3k.
  • But with conversions increasing despite the lower spend, cost per conversion dove from $78.18 to $28.75

Freddie Mercury would approve.